Last updated 09.03.2023
Personal data means any information concerning a natural person - hereinafter referred to as the data subject - e.g. name, e-mail address, telephone number or evaluations that may be linked to a natural person.
If you have any questions or concerns about how we process your personal data, your rights or how to invoke those rights, you may contact us for assistance at firstname.lastname@example.org or by using the contact information provided below.
Luups may process the following personal data about you:
Luups also uses analytic tools to analyse the traffic to our website and generate statistics. These processes do not include any processing of personal data or other information that may be linked to an IP-address or an identifiable person. We use this intel to better understand the use of our website and improve our services.
Upon registration to use Luups’ services, the customer will provide personal data relating to a designated contact person, i.e. name, country code and phone number, which is used to verify his or her identity by text message and to generate a unique user ID within our systems. The administration of your customer account includes processing of personal data you have provided relating to the account and transactions conducted to pay for our services. The legal basis for this processing is GDPR article 6 no. 1 letter b) as it is necessary for Luups to honour our obligations according to the general terms and conditions. If you choose to terminate your account, we will make sure to delete your personal data, provided that we are not legally obliged to further process your personal data.
Luups will not process your personal data beyond what is necessary to fullfil the purpose of collecting your personal data in the first place and will respect the limitations of all legal bases allowing us to process your personal data. All processing of personal data shall cease upon the withdrawal of your consent to such processing, provided that we are not legally obliged to further process your personal data.
Once the retention period expires, personal data will be deleted. Therefore, you may not be able to invoke the right to access, erasure, rectification and data portability after the retention period has expired. If you have any questions or concerns regarding the retention of your personal data, please contact us by using the contact information provided below.
Luups acts as a data processor with regards to all creations of, participations in and contributions to video projects made available on our platforms, unless Luups is the project owner of the video project. Luups will only process your personal data relating to video projects in accordance with the instructions provided by the relevant project owner. All such processing is conducted under the project owner’s responsibility acting as a data controller.
If you have any concerns or questions in this regard, please contact the project owner directly. If you are not able to reach the project owner, please let us know and we may be able to assist you.
Luups takes appropriate security measures to prevent unauthorised access to your personal data as well as to avoid unwarranted disclosure, modification and/or unauthorised destruction of your personal data.
Luups will not disclose personal data to third parties, unless the third party is engaged as a data processor governed by a data processor agreement ensuring that appropriate technical and organisational measures have been implemented. If you wish to receive a list of these parties, please let us know by using the contact information provided below.
You have the following rights in accordance with the General Data Protection Regulation (GDPR):
If you wish to exercise any of the above mentioned rights or have questions about them, please let us know by using the contact information provided below.
Luups processes personal data at our operating offices and in any other locations where the parties involved in the processing are located. Depending on your location, data disclosure between you and Luups may involve transferring your personal data to a country other than the country you are currently located in. If you want to know more about how this may affect the processing of your personal data, do not hesitate to contact us using the contact information provided below.
Luups will not transfer your personal data to third countries outside the EU/EEA. Luups takes pride in providing a secure and user friendly service that is locally provided and safe to use. If you wish to receive a list of the involved parties, please let us know by using the contact information provided below.
Luups has implemented the necessary organisational and technical measures to ensure that your personal data is processed in a secure manner emphasising the importance of integrity, confidentiality and availability of personal data. Luups strives for compliance with the principle of data minimization by reducing the amount of personal data we process to what is absolutely necessary.
Luups process your personal data under strict confidentiality on servers with limited access located in secured facilities. Access rights are protected with two-step verification systems and solely granted to personnel who need such access to conduct their job. We also monitor and evaluate our security measures on an ongoing basis to identify necessary adjustments.
Your personal data may be used for legal purposes by Luups in court or in the stages leading up to potential legal actions arising from improper use of this website or the related services.
Luups gives no warranty and accepts no responsibility or liability for the content generated by the use of our services. Luups has no control over, gives no warranty and accepts no responsibility regarding the use of any contribution to e.g. video projects on our sites. Under no circumstances will Luups be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever resulting or arising directly or indirectly from your use of or inability to use this website or our services.
DProvided that we change any of our processing activities performed on the legal basis of a consent, we will collect new consents to secure legal bases for the continuation of the processing activity.
Chris-Håvard Berge, +47 473 24 204, email@example.com
You also have the right to contact the competent data protection authority. Information regarding when and how to lodge a complaint may be found here.